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VOL. 131 | NO. 149 | Wednesday, July 27, 2016

BBB Names Crowder Director Of Business Development

By Kate Simone

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Carol Crowder has joined the Better Business Bureau of the Mid-South as director of business development, responsible for increasing the number of BBB-accredited businesses and growing revenue throughout the 28 counties that BBB of the Mid-South serves. She also will work with accredited areas to help them take advantage of BBB services to help them promote and grow their businesses. Crowder has more than 20 years’ experience in sales, marketing and operations. She previously served as an associate director for ALSAC/St. Jude. 


Hometown: Dyersburg, Tenn.

Experience: Throughout my career, I have had the good fortune to work in various roles in business development, marketing and operations. Before joining the Better Business Bureau, I served as an associate director in the Donor Experience Division of ALSAC/St. Jude. Prior to that, I spent 20-plus years in various management roles at First Tennessee Bank.

Family: Husband, Mack Crowder

Favorite quote: “A negative attitude will never give you a positive life.” 

Favorite movie: “Christmas Vacation”

The sports team(s) you root for: University of Tennessee

What’s playing on your stereo right now? Al Green’s Greatest Hits

Activities you enjoy outside of work: Traveling and spending time with my husband and close friends.

What talent do you wish you had? I would love to be able to immediately recall the name of anyone I’ve ever met. 

Who has had the greatest influence on you and why? My parents and grandparents have influenced me the most. They were loving and supportive, insisted on hard work and encouraged independence. 

What attracted you to the BBB? I am delighted to have the opportunity to be a part of the good work done by BBB and welcome the chance to get back into a role involving business development and customer relations. 

What are your goals in your new position? I want to help increase awareness of the value that BBB brings to our community. People are overwhelmed with choices and often unsure about where to find reliable, unbiased information on businesses. For over 100 years, BBB has helped people make smarter buying decisions, select reputable businesses and avoid becoming the victim of scams. We are constantly evolving to meet fast-changing marketplace needs. Savvy business owners partner with us to promote trust in their business, enhance their visibility and grow their business. 

What do you consider your greatest accomplishment? My greatest accomplishment is marrying my college sweetheart.

What do you most enjoy about your work? Every day brings new and different opportunities. 

If you could give one piece of advice to young people, what would it be? Take every opportunity to learn something new. 


La Sonya Harris Hall has been named director of Volunteer Memphis, an action initiative of Leadership Memphis aimed at building capacity for effective volunteering and connecting people with opportunities to serve throughout Memphis and Shelby County. Prior to Volunteer Memphis, Hall served the city of Memphis for more than 10 years as deputy director of the Executive Division, and then deputy director of Parks and Neighborhoods.

Boys & Girls Clubs of Greater Memphis has promoted Tiffanie Grier to director of career development at the Juice Plus+ Technical Training Center. Grier joined BGCM in 2009 and became the Technical Training Center’s first career placement director. From 2010 to 2015, she placed 100 percent of the center’s high school graduates in employment and/or college.



KeAirra Williams has joined Renaissance Group Inc. as an intern architect. Williams graduated from Mississippi State University with a Bachelor of Architecture degree. As an intern architect, she assists in schematic design phases and also works in design development.


Danny Dennis has joined the RISE Foundation’s board of directors. Dennis serves as brokerage director at Mid-South Financial Group, a subsidiary of MassMutual.

Unity Hospice Care has added two staff members to its New Albany, Miss., office. They are Kelli Vail, staff nurse, and Michael Baker, chaplain. Unity serves clients in West Tennessee, Eastern Arkansas and North Mississippi.

Ned Canty, general director of Opera Memphis, has been elected to the board of directors of Opera America. The board oversees the national organization’s portfolio of programs, including professional development activities, research and advocacy, educational offerings and grant initiatives.

Leadership Memphis has announced its 2016-17 incoming board members: Rev. Karren Todd, senior associate pastor, New Directions Church; Blake Elliott, senior vice president, Regions Bank; Vernon Stafford, EVP/chief audit executive, First Tennessee Bank; Terry Lynch, president, Southland Capital Corp.; Sridhar Sunkara, owner, eBiz Solutions; Edmund Ford Jr., Memphis City Council member; Rick Wagers, senior executive vice president/CFO, Regional One Health; Ernest Strickland, economic development director; Greater Memphis Chamber; and Shiela Vinczeller, vice president-talent management, International Paper.

PROPERTY SALES 105 193 8,028
MORTGAGES 120 239 9,024
BUILDING PERMITS 192 445 17,512
BANKRUPTCIES 27 69 5,228