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VOL. 127 | NO. 186 | Monday, September 24, 2012

American Airlines Apologizes to Passengers for Flight Problems

AP

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DALLAS (AP) – American Airlines is apologizing to its best customers for the recent increase in delayed and canceled flights.

The airline sent e-mail messages Friday to members of its AAdvantage loyalty program saying it was sorry for the inconvenience.

AAdvantage president Suzanne L. Rubin says the airline stand ready to help customers.

American, based in Fort Worth, Texas, blames an increase in delays and cancelations on a surge of maintenance requests files by crews and by an uptick in pilots calling in sick. The pilots' union says there is no organized sickout or work slowdown.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

RECORD TOTALS DAY WEEK YEAR
PROPERTY SALES 98 172 17,556
MORTGAGES 101 194 20,229
FORECLOSURE NOTICES 0 9 2,654
BUILDING PERMITS 0 126 36,072
BANKRUPTCIES 51 114 11,278
BUSINESS LICENSES 26 58 5,767
UTILITY CONNECTIONS 0 0 6,715
MARRIAGE LICENSES 17 68 3,984