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VOL. 127 | NO. 186 | Monday, September 24, 2012

American Airlines Apologizes to Passengers for Flight Problems

AP

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DALLAS (AP) – American Airlines is apologizing to its best customers for the recent increase in delayed and canceled flights.

The airline sent e-mail messages Friday to members of its AAdvantage loyalty program saying it was sorry for the inconvenience.

AAdvantage president Suzanne L. Rubin says the airline stand ready to help customers.

American, based in Fort Worth, Texas, blames an increase in delays and cancelations on a surge of maintenance requests files by crews and by an uptick in pilots calling in sick. The pilots' union says there is no organized sickout or work slowdown.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

RECORD TOTALS DAY WEEK YEAR
PROPERTY SALES 56 437 16,061
MORTGAGES 76 508 18,556
FORECLOSURE NOTICES 0 48 2,453
BUILDING PERMITS 0 635 33,149
BANKRUPTCIES 59 296 10,309
BUSINESS LICENSES 15 125 5,303
UTILITY CONNECTIONS 0 108 6,256
MARRIAGE LICENSES 19 98 3,511