National Seminars Group presents "Handling Difficult and Demanding Customers: A Communication Course" Thursday from 9 a.m. to 4 p.m. at Holiday Inn Mt. Moriah, 2490 Mt. Moriah Road. The seminar is aimed at anyone in a customer-contact position who wants to handle difficult people better, resolve complaints faster and cope with job stress. Cost is $169. Call (800) 258-7246 or visit www.nationalseminarstraining.com to register.

The Memphis Regional Chamber holds a speed meeting Thursday from 11:30 a.m. to 1 p.m. at Boscos Squared, 2120 Madison Ave. Cost is $15 for members and $25 for non-members. Contact Beverly Davis at 543-3547 or bdavis@memphischamber.com for more information.

Shelby County Mayor A C Wharton Jr. hosts the Vietnam War Veterans luncheon Thursday at noon at the Tennessee Air National Guard Base, 2815 Democrat Road. Retired U.S. Marine Sgt. Kenneth Pinkney is the keynote speaker. Call 545-4500 for details.

Mpact Memphis, the Financial Planners Association and Christian Brothers University offer "Smart Women Finish Rich," the third in a nine-part series of financial literacy seminars, Thursday from 6 p.m. to 7:30 p.m. in Buckman Hall on the CBU campus, 650 E. Parkway South. Call Mark Jordan at 312-7760 or visit www.mpactmemphis.org to register.

The Downtown Neighborhood Association holds its general membership meeting Thursday at 7 p.m. at Blue Plate Café, 113 S. Court Ave. Leon Gray, host of the radio show Gray Matter on AM Talk 680, is the guest speaker. Call 527-DNA1.

The Grant Center presents "Understanding the 990 Tax Return for Nonprofits" Friday from 9 a.m. to noon at the Assisi Foundation of Memphis, 515 Erin Drive. Cost is $75 for members and $109 for non-members. Call 684-6605 or visit www.grantcenter.org.