VOL. 116 | NO. 164 | Friday, August 23, 2002
Concord EFS world HQ on tap
Concord taps Cordova for world HQ
By MARY DANDO
The Daily News
Memphis-based Concord EFS Inc. recently started construction
on its 285,000-square-foot world headquarters on 27 acres on Goodlett Farms
Parkway. The campus, located between Whitten and Appling roads, is scheduled
for completion in spring 2004.
Contractor Montgomery Martin is in charge of construction.
Almost 1,000 employees will work at the new facility, with
room to expand to 1,200, effectively consolidating Concords work force from
five Memphis locations into one.
The executive offices, administrative functions, customer
service operations, terminal employment facilities and data center will be
located on site.
Concord is a vertically integrated electronic transaction
processor. The company acquires, routes, authorizes, captures and settles
virtually all types of electronic payment and deposit access transactions for
financial institutions and merchants nationwide.
The companys primary activities are Network Services, which
provides ATM driving, PIN-secured and signature debit card processing, deposit
risk management, and Payment Services, which provides credit, debit, check
authorization and electronic benefits transfer processing services to selected
Currently, Concord has 2,750 employees nationwide. Last
year, it processed more than 9.1 billion transactions.
At Concord, we are continually looking for ways to improve
our operations while staying on the cutting edge of technology, said Edward A.
Labry III, Concords president.
This new world headquarters will enable us to realize the
productivity benefits of consolidated operations and a state-of-the-art data
center, while providing space for future growth and expansion.
CB Richard Ellis Memphis was responsible for land
acquisition, site analysis and development of the project. Local architectural
firm, Hnedak Bobo Group designed it. The 27-acre site was acquired from the
We have assembled a top-notch team for this process, said
Dan M. Palmer, Concord chairman and chief executive officer.
CB Richard Ellis and Hnedak Bobo Group were selected to
assist with the land acquisition and design because of their depth of local knowledge
along with global capabilities. In addition, we have had a tremendous amount of
cooperation from the city of Memphis, the Chamber of Commerce and other public
offices since the project began in October 2001. This truly has been a
collaborative effort, he said.
Kevin Adams, CB Richard Ellis president and co-chairman,
said the site selection process was made easier by the direction offered by
It is always refreshing to have a client who can articulate
the objectives and restrictions they have on a project and then give you the
freedom to create from that vision, he said.
Project architect, Alan New, said that translated
successfully into the buildings design.
They wanted something that was timeless, but also of its
time. The strength of the design reinforces Concords position as a world
leader in electronic commerce, he said.
The headquarters is designed in a campus setting and
features a hub and spoke configuration, planned to increase workplace
efficiency. Skylights augment the juncture of the buildings three wings and
deliver a light-infused environment for employees and customers.
The headquarters design provides a high level of disaster
protection and utilizes technology and materials designed to protect the
facility in the event of earthquake, tornado or other disaster.
We designed an elegant fortress, said Dan Elias, Hnedak
Bobo principal in charge of the project.
This new headquarters will not only outwardly represent
what Concord stands for, but its infrastructure and architecture will protect
whats inside, at the heart of the company, as well.