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VOL. 116 | NO. 164 | Friday, August 23, 2002

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Concord EFS world HQ on tap

Concord taps Cordova for world HQ


The Daily News

Memphis-based Concord EFS Inc. recently started construction on its 285,000-square-foot world headquarters on 27 acres on Goodlett Farms Parkway. The campus, located between Whitten and Appling roads, is scheduled for completion in spring 2004.

Contractor Montgomery Martin is in charge of construction.

Almost 1,000 employees will work at the new facility, with room to expand to 1,200, effectively consolidating Concords work force from five Memphis locations into one.

The executive offices, administrative functions, customer service operations, terminal employment facilities and data center will be located on site.

Concord is a vertically integrated electronic transaction processor. The company acquires, routes, authorizes, captures and settles virtually all types of electronic payment and deposit access transactions for financial institutions and merchants nationwide.

The companys primary activities are Network Services, which provides ATM driving, PIN-secured and signature debit card processing, deposit risk management, and Payment Services, which provides credit, debit, check authorization and electronic benefits transfer processing services to selected retail segments.

Currently, Concord has 2,750 employees nationwide. Last year, it processed more than 9.1 billion transactions.

At Concord, we are continually looking for ways to improve our operations while staying on the cutting edge of technology, said Edward A. Labry III, Concords president.

This new world headquarters will enable us to realize the productivity benefits of consolidated operations and a state-of-the-art data center, while providing space for future growth and expansion.

CB Richard Ellis Memphis was responsible for land acquisition, site analysis and development of the project. Local architectural firm, Hnedak Bobo Group designed it. The 27-acre site was acquired from the Reeves Trust.

We have assembled a top-notch team for this process, said Dan M. Palmer, Concord chairman and chief executive officer.

CB Richard Ellis and Hnedak Bobo Group were selected to assist with the land acquisition and design because of their depth of local knowledge along with global capabilities. In addition, we have had a tremendous amount of cooperation from the city of Memphis, the Chamber of Commerce and other public offices since the project began in October 2001. This truly has been a collaborative effort, he said.

Kevin Adams, CB Richard Ellis president and co-chairman, said the site selection process was made easier by the direction offered by Concord executives.

It is always refreshing to have a client who can articulate the objectives and restrictions they have on a project and then give you the freedom to create from that vision, he said.

Project architect, Alan New, said that translated successfully into the buildings design.

They wanted something that was timeless, but also of its time. The strength of the design reinforces Concords position as a world leader in electronic commerce, he said.

The headquarters is designed in a campus setting and features a hub and spoke configuration, planned to increase workplace efficiency. Skylights augment the juncture of the buildings three wings and deliver a light-infused environment for employees and customers.

The headquarters design provides a high level of disaster protection and utilizes technology and materials designed to protect the facility in the event of earthquake, tornado or other disaster.

We designed an elegant fortress, said Dan Elias, Hnedak Bobo principal in charge of the project.

This new headquarters will not only outwardly represent what Concord stands for, but its infrastructure and architecture will protect whats inside, at the heart of the company, as well.

PROPERTY SALES 124 481 17,865
MORTGAGES 127 530 20,565
BUILDING PERMITS 195 891 36,836
BANKRUPTCIES 52 262 11,426