VOL. 129 | NO. 114 | Thursday, June 12, 2014
Conduit Global Opens Call Center
By Amos Maki
Civic and business leaders celebrated Conduit Global’s new call center Wednesday, June 11, with a ribbon-cutting ceremony.
The $8 million Conduit Global call center and back-office support operation at 7000 Goodlett Farms Parkway will eventually employ 1,000 people, making it one of the largest local job creation projects in recent history.
Conduit Global President Bryce Hayes said Shelby County was chosen over two other cities because of the available labor force, proximity to universities and technical schools, and the cooperation offered by state and local governments.
“Conduit Global’s goal was to find a place where we could tap into a talented workforce, and we found that in Memphis,” Hayes said in a statement. “We could not be more pleased with our new hires and appreciate the support from the local business community and elected officials in connecting us to them.”
Conduit Global, a leading business process outsourcing company with 14 locations in nine countries, will have a wide range of available positions, but most of the jobs will focus on call center operations, providing customer support for inbound and outbound customer calls, customer retention services, technical support and other back-office operations.
“Conduit Global helps to further diversify industry in Memphis and the types of jobs available to everyone, from new graduates to experienced employees,” said Mark Herbison, senior vice president for economic development at the Greater Memphis Chamber, which worked closely with city and county leaders, the state of Tennessee, the Economic Development Growth Engine of Memphis and Shelby County and other partners to land the project.
The company has already hired 130 people and is in the process of hiring for a number of other open positions, including agents and support staff. People interested in applying should visit conduitglobal.com.