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VOL. 127 | NO. 186 | Monday, September 24, 2012

American Airlines Apologizes to Passengers for Flight Problems

AP

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DALLAS (AP) – American Airlines is apologizing to its best customers for the recent increase in delayed and canceled flights.

The airline sent e-mail messages Friday to members of its AAdvantage loyalty program saying it was sorry for the inconvenience.

AAdvantage president Suzanne L. Rubin says the airline stand ready to help customers.

American, based in Fort Worth, Texas, blames an increase in delays and cancelations on a surge of maintenance requests files by crews and by an uptick in pilots calling in sick. The pilots' union says there is no organized sickout or work slowdown.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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RECORD TOTALS DAY WEEK YEAR
PROPERTY SALES 86 182 13,079
MORTGAGES 135 267 17,025
FORECLOSURE NOTICES 15 36 3,336
BUILDING PERMITS 366 366 30,930
BANKRUPTCIES 69 135 12,478
BUSINESS LICENSES 23 43 4,532
UTILITY CONNECTIONS 182 328 19,221
MARRIAGE LICENSES 32 67 3,976

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