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VOL. 127 | NO. 186 | Monday, September 24, 2012

American Airlines Apologizes to Passengers for Flight Problems

AP

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DALLAS (AP) – American Airlines is apologizing to its best customers for the recent increase in delayed and canceled flights.

The airline sent e-mail messages Friday to members of its AAdvantage loyalty program saying it was sorry for the inconvenience.

AAdvantage president Suzanne L. Rubin says the airline stand ready to help customers.

American, based in Fort Worth, Texas, blames an increase in delays and cancelations on a surge of maintenance requests files by crews and by an uptick in pilots calling in sick. The pilots' union says there is no organized sickout or work slowdown.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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RECORD TOTALS DAY WEEK YEAR
PROPERTY SALES 35 250 5,016
MORTGAGES 60 382 6,608
FORECLOSURE NOTICES 0 38 1,517
BUILDING PERMITS 179 720 11,979
BANKRUPTCIES 54 257 5,216
BUSINESS LICENSES 24 89 2,025
UTILITY CONNECTIONS 92 443 6,907
MARRIAGE LICENSES 16 81 1,422

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