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VOL. 127 | NO. 186 | Monday, September 24, 2012

American Airlines Apologizes to Passengers for Flight Problems

AP

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DALLAS (AP) – American Airlines is apologizing to its best customers for the recent increase in delayed and canceled flights.

The airline sent e-mail messages Friday to members of its AAdvantage loyalty program saying it was sorry for the inconvenience.

AAdvantage president Suzanne L. Rubin says the airline stand ready to help customers.

American, based in Fort Worth, Texas, blames an increase in delays and cancelations on a surge of maintenance requests files by crews and by an uptick in pilots calling in sick. The pilots' union says there is no organized sickout or work slowdown.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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RECORD TOTALS DAY WEEK YEAR
PROPERTY SALES 65 366 17,721
MORTGAGES 70 417 23,068
FORECLOSURE NOTICES 15 91 4,519
BUILDING PERMITS 210 932 42,157
BANKRUPTCIES 62 299 16,691
BUSINESS LICENSES 19 80 5,781
UTILITY CONNECTIONS 49 305 25,174
MARRIAGE LICENSES 16 96 5,381

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